Contact
One inbox, read by a human: [email protected]
Get a faster answer
- Order or download problem? Include your order email and order reference (e.g. TPEE-2026-00042) or build number (183).
- Refund? Email from your order address — see the refund policy (14 days, no questions).
- Applications (Student / Job Seeker / Beta)? Use the application form — it's the same inbox, but structured so nothing gets missed.
- Before you buy? The FAQ and Security page answer the common ones.
Who answers
TPEE is built and supported by Toptronic®, operated from Hong Kong. We aim to reply within two business days — usually faster. Prices are in USD. There is no phone line and no chat bot; email keeps a written record on both sides, which is how we like it.
[email protected] — we answer every message.