Contact

One inbox, read by a human: [email protected]

Get a faster answer

  1. Order or download problem? Include your order email and order reference (e.g. TPEE-2026-00042) or build number (183).
  2. Refund? Email from your order address — see the refund policy (14 days, no questions).
  3. Applications (Student / Job Seeker / Beta)? Use the application form — it's the same inbox, but structured so nothing gets missed.
  4. Before you buy? The FAQ and Security page answer the common ones.

Who answers

TPEE is built and supported by Toptronic®, operated from Hong Kong. We aim to reply within two business days — usually faster. Prices are in USD. There is no phone line and no chat bot; email keeps a written record on both sides, which is how we like it.

[email protected] — we answer every message.