Contact

One email: [email protected]

Get a faster answer

1. Order or download problem? Include your order email and order reference (e.g. TPEE-2026-00042) or build number (257).
2. Refund? Within 14 days of purchase, no questions asked — we issue the refund through Stripe minus the payment processor’s non-refundable processing fees. Just email us from your order address.
3. Applications (Student / Job Seeker / Beta)? Use the application form — it's the same inbox, but structured so nothing gets missed.
4. Before you buy? The FAQ and Security page answer the common ones.

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Who answers

TPEE is built and supported by Toptronic^® Limited, operated from Hong Kong. We aim to reply within two business days but it is usually much faster. Prices are in USD. There is no chat bot; email keeps a written record on both sides, which is how we like it.

Company

Toptronic Limited
United Center, Unit B, 17th Floor, Suite 7086
95 Queensway, Admiralty
Hong Kong
Tel: +852 9440 1464
Email: [email protected]
Web: www.toptronic.ltd

[email protected] — we answer every message.